Find support articles to guide you through setting up and using our services.
Find step by step guides for setting up your mailbox on your iPhone or Android devices. We’re update and expanding our support articles based on your feedback and the latest developments in our services.
Haven’t you received the service setup email with your login information yet? For that and other support queries, please reach out to us via email at hello@fourteenrockets.com.
How to log in to your FourteenRockets mailbox in webmail on any computer, tablet or phone.
How to stop email from senders you know going to spam, and block unwanted senders, with 'Antispam exceptions' in webmail.
How to forward every email you receive to another address with 'Forward messages' in webmail.
How to change your mailbox password and turn on two-factor authentication for webmail, under 'Security'.
How to choose which formatting buttons webmail shows when you write a message, in the 'Composing' settings.
How to change your name, profile photo, language, time zone and time format on the 'Profile' screen in webmail.
How to add a signature and display name in 'Signatures and Identities' in webmail, and choose your default sender.
What an email alias is, and how to send email from an alias by selecting the alias in the 'From' field in webmail.
How to set up your FourteenRockets mailbox in the Mail app on your Mac.
Why Outlook on Windows cannot send email from an alias on your FourteenRockets mailbox, and why we advise you to use our webmail instead.
How to send email from an alias with your FourteenRockets mailbox on your Mac, and why we recommend Apple Mail instead of Outlook for this.
How to set up a holiday auto-reply with the 'Autoresponder' in webmail, so that people who email you know when you are back.
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