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Troubleshooting WordPress Challenges: A Guide for LGBTQ+ Websites

WordPress troubleshooting

As editors, webmasters, and communication employees of international LGBTQ organisations, your WordPress website serves as a vital platform for advocacy, community engagement, and outreach. However, navigating through technical challenges can sometimes feel like an uphill battle, hindering your ability to effectively communicate your message and connect with your audience. In this article, we’ll delve into some common WordPress issues and provide actionable steps to overcome them, ensuring that your online presence remains vibrant and impactful.

Key takeaways to keep your WordPress website running smoothly

  • Keep WordPress Updated
    Regularly update the WordPress core, themes, and plugins to ensure security and access to the latest features.
  • Ensure Website Security
    Use strong passwords, two-factor authentication, and security plugins. Regularly backup your site to quickly restore it in case of issues.
  • Systematically Troubleshoot
    Identify problems, deactivate plugins, and check for theme-related issues. If needed, seek help from the WordPress community or professionals.

Importance for LGBTQ+ Organisations

Your website is more than just a digital space; it’s a lifeline for your community. Whether you’re sharing resources, promoting events, or amplifying voices, the reliability and accessibility of your website are paramount. Technical issues not only disrupt your operations but also undermine the trust and engagement of your audience. By addressing these challenges proactively, you can ensure that your website continues to serve as a beacon of support and empowerment for the LGBTQ+ community.

Identifying and Troubleshooting Common WordPress Issues

1. The White Screen of Death

The dreaded white screen of death can strike fear into the hearts of even the most seasoned webmasters. This blank page indicates a critical error but provides little information on its cause. Here’s how to tackle it:

  • Check for Plugin or Theme Conflicts
    Deactivate all plugins and switch to a default theme to determine if the issue lies with a specific component.
  • Increase Memory Limit
    Sometimes, insufficient memory can trigger the white screen. Increase your memory limit by editing the wp-config.php file or contacting your hosting provider for assistance.

2. Slow Admin Area

A sluggish admin area can significantly impact your productivity and frustrate users. Speed up your backend with these tips:

  • Optimise Images
    Compress images before uploading them to reduce file size and improve loading times.
  • Minify CSS and JavaScript
    Use plugins or manual methods to minify your code and streamline its delivery to users.

3. Update Errors

Keeping your WordPress core, themes, and plugins up to date is crucial for security and performance. If you encounter update errors, follow these steps:

  • Backup Your Website
    Before making any updates, ensure that you have a recent backup to revert to in case of issues.
  • Disable Plugins
    Temporarily deactivate plugins to isolate the source of the problem.
  • Manually Update
    If automatic updates fail, download the latest versions of WordPress, themes, or plugins and upload them via FTP.

Implementing Practical Solutions

Now that you’re equipped with troubleshooting techniques, it’s time to put them into action. Remember to approach each challenge with patience and perseverance, leveraging online resources and community support forums for additional guidance. Embrace the journey of problem-solving as an opportunity for growth and learning, knowing that each obstacle overcome strengthens your resilience and fortifies your online presence.


By addressing common WordPress challenges head-on, LGBTQ+ organisations can ensure the reliability and accessibility of their online platforms. Take proactive steps to troubleshoot issues such as the white screen of death, slow admin area, and update errors, and empower yourselves with the knowledge and resources needed to maintain a vibrant and impactful web presence.

How I Can Help

As a UX designer and WordPress web developer with a passion for supporting the LGBTQ+ community, I’m here to assist you every step of the way. Whether you need tailored solutions to specific technical challenges or guidance on optimising your website for accessibility and inclusivity, I’m committed to helping you achieve your goals. Get in touch today to explore how we can collaborate and elevate your online presence together.

You don’t need to be alone in solving WordPress issues.