WordPress security
We handle the security of our hosting server. But you are responsible for the security of your website. We advise to install a security plugin to prevent hacking of your website and stealing your password.
In the event of a security breach of if your website has been hacked, you are responsible for the costs of cleaning up your website.
Website transfer service included
Do you have a WordPress website that you would like to transfer to FourteenRockets? We offer a free WordPress transfer service for up to 1 hour. If the transfer takes longer than one hour for any reason, you will be charged € 20,00 for every 15 minutes of work outside of the one free hour. Transferring a small WordPress website rarely takes more than an hour.
Optional technical assistance
Although FourteenRockets Hosting packages provide reliable infrastructure for your WordPress website, we understand that you may occasionally require technical assistance. Although you manage your own WordPress installation, we offer optional support should you need help with major changes, theme customisation or complex plugin implementation.
This optional technical assistance is available at € 20,00 per 15 minutes for tasks that can be completed within a few hours. For more extensive projects requiring additional time, we can provide a personalised quotation. This ensures that you can enjoy the cost advantages of self-managed hosting while having access to professional support when you need it.
Fair Use Policy
This package includes hosting of your WordPress website on our fast and secure dedicated web server. FourteenRockets applies a Fair Use Policy (FUP) for traffic. This means that there is hardly any limit to the amount of traffic, unless your website (temporarily) receives a disproportionate number of visitors. The number of visitors over 50,000 per month costs € 1.00 per 1,000 visitors per month.
The package does not include the annual costs for domains and mailboxes.